About the game
Platforms: A mobile device that meets the minimum device requirements
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Android phone & tablet: Android 8.0, 4GB of RAM, 64-bit processor
Popular devicesnotsupported include: Galaxy Tab A, Moto E7 Plus, Nokia G20 -
iPhone, iPad, or iPod touch: iOS/iPadOS 15
Game category: Adventure
Number of players: Single player
Offline play: Yes
Cloud saves: No
This game doesn't use cloud saves. If you uninstall the game or play on a different device you'll start from the beginning.
Content rating: See the Google Play Store or the App Store
Languages: Arabic, Chinese (Simplified), Chinese (Traditional), English, French, German, Italian, Japanese, Korean, Polish, Portuguese (Brazil), Portuguese, Russian, Spanish (Castilian), Spanish (Latin America), Swedish, Thai, Turkish
Developer: Annapurna Interactive, HuWiz-TwelveMinutes and 24bit
How to download
Requirements
To playTwelve Minutes, you’ll have to install it on your device first. You need:
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A device that meets the minimum device requirements:
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Android phone & tablet: Android 8.0, 4GB of RAM, 64-bit processor
Popular devicesnotsupported include: Galaxy Tab A, Moto E7 Plus, Nokia G20 -
iPhone, iPad, or iPod touch: iOS/iPadOS 15
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An active Netflix subscription
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An internet connection to download and install the game
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Enough storage space on your device
Installation
Android phones & tablets
From the Netflix app The Netflix app includes a Mobile Games row on the home screen and a Games tab at the bottom. From the home screen in the app, swipe down to find the Mobile Games row, or tap the Games tab. Note: Not seeing the Mobile Games row or Games tab? Make sure you have the latest Netflix app version. SeeHow to update the Netflix app on your Android device. Tap on the game, and tap Get Game. The Play Store will open. Tap Install. Depending on the game and your device settings, a Permissions screen may appear. Choose Accept. The game will download and install. When complete, choose Open. After a game is installed, you can open it from the Mobile Games row or Games tab in the Netflix app. You can also tap its icon on your device's home screen or in the app drawer. The game will launch. Tap the Profile icon in the game if you'd like to change to a different profile and start playing! From the Play Store You can also search for a game in the Google Play Store. Open the Play Store and search for the game by name or see all available Netflix games. Select the game from the search results, and tap Install. Depending on the game and your device settings, a Permissions screen may appear. Choose Accept. The game will download and install. When complete, choose Open. After a game is installed, you can open it from the Mobile Games row or Games tab in the Netflix app. You can also tap its icon on your device's home screen or in the app drawer. If prompted, tap Continue and then sign in using the email address and the password of your Netflix account Choose your Netflix profile and start playing! Netflix games aren't available in Kids profiles. A game may not appear for a profile if theprofile’s maturity setting is set below the maturity rating of the game, or if your device isn't compatible with the game.
iPhone, iPad & iPod touch
From the Netflix app The Netflix app includes aMobile Gamesrow on the home screen. From the home screen in the app, swipe down to find theMobile Gamesrow. Note: Not seeing the Mobile Games row? Make sure you have the latest Netflix app version. See How to update the Netflix app on iPhone, iPad, or iPod touch. Tap on the game, and then tapGet Game or Play Game. Tap Get or the Cloud icon on the App Store banner. The game will download and install. When complete, tapOpen. After a game is installed, you can open it from theMobile Gamesrow in the Netflix app, or by tapping its icon on your device's home screen. The game will launch. Tap the Profile icon in the game if you'd like to change to a different profile and start playing! From the App Store You can also search for a game in theApp Store. Open the App Store and search for the game by name or see all available Netflix games. Select the game from the search results, and tap Get or the Cloud icon. The game will download and install. When complete, tapOpen. After a game is installed, you can open it from theMobile Gamesrow in the Netflix app, or by tapping its icon on your device's home screen. If prompted to log in, tapNextand then enter your Netflix account email address and password. Select Log in. Choose your Netflix profile and start playing! Netflix games aren't available in Kids profiles. A game may not appear for a profile if theprofile’s maturity setting is set below the maturity rating of the game, or if your device isn't compatible with the game.
Troubleshooting/Issues
Having a problem with the game? Here are fixes to try for common problems.
This game doesn't use cloud saves. If you uninstall the game or play on a different device you'll start from the beginning.
If your game stops working, won't respond, or closes suddenly: Close the game and any other apps running on your device, then try again. Restart your device, then try again. Check for available game updates and install them, then try again. If your game doesn't perform well, lags, or visually skips or stutters: Close the game and any other apps running on your device, then try again. Check for available game updates and install them, then try again. If you don't get any sound or the volume is too quiet: Check your device's volume or sound settings. If your phone has a Silent or Do Not Disturb mode make sure it's off. If the game has its own sound settings, check if they're on and turned up. If your device is connected to a speaker or headphones using Bluetooth, try turning Bluetooth off and back on. If the sound is choppy or stutters: Close the game and any other apps running on your device, then try again. Check for available game updates and install them, then try again. If you get one of these errors, go to the matching article below for steps that fix the problem. Netflix Error NGP-9 Netflix Error NGP-57 Netflix Error NGP-88 Netflix Error NGP-92 Netflix Error NGP-6002 Netflix Error 7006 If you get a different error message or code, you can contact us to let us know there's a problem. If you lost game progress, your game save was reset, or are missing game items or currency: If you uninstalled the game or reset the game data, the game data was removed and can't be recovered. If you didn't uninstall the game or reset the game data and still have this issue, pleasecontact us. If the steps don't fix your issue or the issue returns after doing the steps,contact usfor more help.Game crashes, freezes, or stops responding
Game performance or visual issues
Game sound or volume issues
Game error message or code
Lost game progress or missing game items
Not finding what you're looking for? Check our Netflix Games article. You can also always contact us.
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