Service Area Outcomes | Victor Valley College (2024)

DEPARTMENT/ PROGRAMSERVICE AREA OUTCOMEADMIN - CAMPUS POLICESAO: 1 Campus Police department will provides a safe, secure and peaceful teaching and learning environment for the faculty, staff and by ensuring the campus is conducive for learning.ADMIN - FISCALSERVICES/BURSAR/PURCHASINGSAO: 1 Fiscal Services provides high-quality financial services to the VVC community through trainings, policy and procedure updates and by appointment.ADMIN - HUMAN RESOURCESSAO: 1 Human Resources processes evaluations for all personnel systematically and at stated intervalsADMIN - INFORMATIONAL TECHNOLOGY/INSTRUCTIONAL MEDIA SERVICESSAO: 1 Provide efficient delivery of information technology services that meet the need of VVC faculty, staff and students.ADMIN - PACSAO: 1 We provide the facility for the campus and High Desert Community to meet and /or perform eventsADMIN - PAYROLL/BENEFITSSAO: 1: Provide accurate and timely payroll services to our customers.SAO: 2: Ensure all data, records and reports are maintained in accordance with VVC’s policies and applicable employment laws.LSS - BLAR - DISTANCE EDUCATIONSAO: 1: The Distance Education Program provides quality training to LMS faculty.LSS - BLAR - JUSTICE - INVOLVEDSAO: 1: Students will experience enhanced personal development and rehabilitation through an effective learning process to help students attain their academic, personal, and professional goals.SAO: 2: Faculty will employ evidence-based and student-centered best practices of teaching and learning to promote student learning, success, and achievement.SAO: 3: Faculty will feel confident in their ability to deliver instruction through correspondence to a high at-risk population.LSS - BLAR - LIBRARY AND LEARNING SUPPORTSAO: 1: The VVC Library promotes effective access and use of library resources by providing excellent customer service.SAO: 2 The VVC Library contributes to the maintenance of a welcoming environment by ensuring the facility is organized, safe, student-centered, user-friendly, accessible, inclusive and conducive to student learning.LSS - BLAR - TUTORINGSAO: 1 Tutoring and Academic Support provides tutoring to meet students’ needs.SAO: 2 Tutoring and Academic Support works with faculty to increase student success.SSS - PSIT - COMMUNITY, CONTRACT ED & WORKFORCESAO: 1 Provide customized training responding to the needs of community members, local employers and unique populationsSAO: 2 Increase and develop new partnerships in industry, community based organizations, and special populations.SSS - STSV - ADMISSION & RECORDSSAO: 1 Admissions and Records staff administer high quality student services in a timely and respectful manner.SSS - STSV - ATHLETICS DEPARTMENTSAO: 1: Student Athletes will achieve a GPA of a 2.5 or betterSSS - STSV - BASIC NEEDS CENTERSAO: 1 Students who submit a THRIVE Resource Request form will receive resources to address their identified needs.SAO: 2 Student who identify a food insecurity will have their immediate need met via the VVC food pantry and/or an emergency food bag.SSS - STSV - CALWORKSSAO: 1: CalWORKs students will have equitable access to counselors and job placement specialists, who provide services.SAO: 2: CalWORKs students will experience and caring, supportive environment.SSS - STSV - COUNSELING & GUIDANCESAO: 1 Student Satisfaction with counseling experienceSAO: 2 Number of education plans completed in an academic year.SSS - STSV - DVST & ACCESSSAO: 1 ACCESS offers support services to students with disabilities that facilitates barrier-free learningSAO: 2 ACCESS offers support services to Faculty & Staff to provide barrier-free learningSSS - STSV - EOPS/CARESSAO: 1 EOPS STUDENTS WILL EXPERINCE A WELCOMING AND CARING ENVIRONMENT WHEN RECEIVING SERVICES.SAO: 2 EOPS is responsible for providing student with materials and guidance to support vocational certificates, AA/AS degrees and transfer to a 4-year Institution.SSS - STSV - FINANCIAL AIDSAO: 1: Financial Aid will deliver timely processing of financial aid applications.SAO: 2 : Financial Aid will provide high quality customer service.SSS - STSV - FIRST YEAR EXPERIENCESAO: 1 Increase student awareness about support services and programs on campus.SAO: 2 Increase the number of students who reach the 30-unit threshold.SAO: 3 Every student who requests support services, receives support services.SSS - STSV - K - 16 BRIDGESAO: 1 The K16 Bridge Program provides education, matriculation, networking that enhances the connectivity between students and high school district partners.SAO: 2 The K16 Bridge Program provides a seamless transition for High Desert students from their high school to Victor Valley College.SSS - STSV - NEXTUPSAO: 1 NextUp Students are provided resources to develop strategies for providing student support to close the equity gaps.SLO 2: NextUp’s foster youth students receive high quality engagement and communication strategies to increase retention and persistence.SSS - STSV - OUTREACH DEPARTMENTSAO: 1 To promote student awareness of campus resources and academic programs.SSS - STSV - TRANSFER & CAREER CENTERSAO: 1 Provide comprehensive and equitable student support services to increase transfer rates.SSS - STSV - VETERANS CENTERSAO: 1: Students will feel confident in their understanding of college and program processes and requirements.SAO: 2: Students will experience caring and individualized support while being connected to needed resources.
Service Area Outcomes | Victor Valley College (2024)

FAQs

What are service area outcomes? ›

An SAO is a statement about what a student, prospective student, or other client will experience, receive, or understand as a result of a given service. SAOs identify what the student services and administrative units intend to accomplish or achieve in support of student learning.

What is the difference between slos and PLOs? ›

Writing A Learning Outcome

Generally there are two types of student learning outcomes (SLO)—Course Learning Outcomes (CLO) and Program Learning Outcomes (PLO). PLOs describe what the program as a whole is expected to achieve and tend to be more general.

Is the first year at VVC free? ›

Promise Program will pay for the first and second year as long as the student meets the criteria. Help with books and supplies may be included.

What is the VVC bridge program? ›

The BRIDGE program prepares SHS students to have the option of attending Victor Valley College in the Fall after graduation with PRIORITY REGISTRATION!

What is an example of a service area? ›

service area noun [C] (AT ROADSIDE)

a place near a large road that has bathrooms and stores selling fuel, food, drink, and other things that people want on their trip: A driver who is tired should stop at a service area.

What is a service outcome? ›

Service outcomes are the measurable and observable effects of your customer service on your customers, your organization, and your stakeholders. They can be positive or negative, intended or unintended, and short-term or long-term.

What is the acceptance rate for VVC? ›

The Victor Valley acceptance rate is 100%. Popular majors include Liberal Arts and Humanities, Emergency Medical Technician (EMT Paramedic), and Fire Protection and Prevention. Graduating 26% of students, Victor Valley alumni go on to earn a starting salary of $20,400.

What rank is VVC college? ›

College Factual ranked Victor Valley College as #1,482 out of 2,217 colleges and universities in the country on its 2024 Best Colleges list.

How much is each unit at VVC? ›

Required Fees. Enrollment: $46 per unit for each unit enrolled.

Does VVC offer housing? ›

If you are currently experiencing homelessness or housing insecurity, please indicate so on the Thrive Resource Request Form and we will connect with you in 3-5 business days. This timeline may be extended if we experience a high volume of requests. Victor Valley College does not have an emergency housing program.

What does VVC offer? ›

Victor Valley College offers over 100 career education and workforce training programs preparing individuals for skilled jobs in an ever-changing labor market.

What is a Bridge Program in college? ›

Bridge programs are offered to upper-level students in high school soon to be entering their first year of college. Bridge programs are also transitional programs for students who typically hold a two-year college degree and seek to obtain a four-year or graduate degree.

What is the outcome of a service? ›

Outcome-based service is a business model where customers pay based on the actual results or outcomes achieved through a service, focusing on value delivery. In the dynamic landscape of service offerings, an outcome-based service represents a paradigm shift in delivering value to customers.

What is the meaning of service area? ›

service area noun [C] (AT ROADSIDE)

a place near a large road that has toilets and shops selling fuel, food, drink, and other things that people want on their journey: A driver who is tired should stop at a service area.

What is outcome as a service model? ›

The concept of 'Outcome as a Service' refers to the mentioned result, which will, in the future, be purchased and produced as a service.

What are the CAS outcomes? ›

Students are able to identify and demonstrate their understanding of global issues, make responsible decisions, and take appropriate action in response to the issue either locally, nationally or internationally. (for example, environmental concerns, caring for the elderly).

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