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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
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What isn't working?
Please let us know what issue you are experiencing with EA Games:
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In the last three months, how would you rate EA Games?
2.28 out of 5 4,341 ratings
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Problems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
Online Play (44%)
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Sign in (36%)
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Glitches (9%)
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Game Crash (6%)
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Matchmaking (5%)
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Hacking / Cheating (1%)
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Live Outage Map
The most recent EA Games outage reports came from the following cities:
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| City | Problem Type | Report Time |
|---|---|---|
 Lewisham | Matchmaking | |
 La Paz | Game Crash | |
 São Paulo | Online Play | |
 Rome | Sign in | |
| Egham | Sign in | |
 Boucherville | Online Play |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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EA Games Issues Reports
Latest outage, problems and issue reports in social media:
- Shane Moran (@ShaneMo39418503) reported
@azzhat @EAHelp Did they fix this for you
- Manuel Vilasi (@ManuelVilasi) reported
@EAHelp Fix the web app recovery...
- Dave Harvey (@daveharvey74) reported
@EAHelp Still finishing up the install but when I switch to my account it still says trial and doesn't let me play but when I play using her account it's fine. Says PS5 full. Mine says PS5 trial. EA Play is absolutely the culprit. Please fix this so me and others can play the full game.
- Pointy (@JustPointy) reported
@EAHelp 10 games in a row of squad battles, I win the games and right at the end after final whistle. I get this "The EA Servers are unable to process your request at the current moment, please try again later" This isn't an issue with my internet as everything else is fine. ...
- 1345523 (@kingbling6931) reported
@EAHelp guys are you ignoring me? I have really some issues and i dont get any response
- 45-0⚡️⚡️⚡️ (@SDCFAN21_) reported
@EASPORTSFIFA @EAHelp I still can’t login to play online. I am not receiving any code. I shouldn’t even need a code to play online if I’m a PS Plus member. Your whole process is backwards just like your games
- FPL LOOKMAN (@heyesnick1) reported
@SirEricBrown @LaurensVanBoven @EAHelp Any fix from those complete scumbags yet?
- Jalen Hurts Stan Account (@GreatAgainGuy) reported
@EAHelp please look into PSN user KAM_2302 : They’re cheating and using an infinite load glitch that forces you to close the app. Can provide video proof.
- Ferg Ferg Ferguson (@itsf*ckinFERG) reported
@EAHelp if i have an issue and create a case then my issue is resolved incorrectly why do i need to speak to a rep that is only going to open another case for an issue i already provided the information for?
- Boomer (@PiusRampage) reported
Anyone else having problems with the Clubs in @PlayApex again tonight? I have been phantom booted from the club more than I have been a part of it this week. @EAHelp
- . (@__0_e) reported
@EAHelp I have a problem and a lot is suffering from it is the quick sall i called technical support and they said they will fix it, but I don’t know when can you help me? When can you fix it?I accidentally sold a player on December 12th and lost my money and I am very worried .
- Sad Cowboys Fan (@BennyRo85660746) reported
@EAHelp I made it to the star division on solo battles and only received my Hail Mary pack and not my 20,000 coins and 20 trophies????? I need those coins please fix this
- Boomer Bapston IV (@Theboombap_) reported
Has anyone found a fix for battlefield 5 not starting? I've tried running in admin, deleting the cache, fresh windows install, enabling dx12 in the battlefield document, redownloading (origin and bfv) and still nothing... @Battlefield #BattlefieldV @EAHelp
- Taylor Long (@TaylorL18240411) reported
@EASPORTSNHL I cant change anyone on my team ! I keep getting an error @EASPORTSNHL @EAHelp
- Sauce (@ISpaceyI) reported
@EAHelp The same bugs, glitches and issues that was in fifa 20 still exist in fifa 21 along with new ones 😪. The gameplay experience is so horrible I consider playing Tetris. Does defending even exist in this game!? 😒
- #GlazersOutWoodwardOut (@tripley11) reported
@EAHelp what is the problem with the quick sell recovery on the fifa 21 companion app? I quick sold a Fabinho on the 10th and he does not appear.
- Prajwol Ratna shakya (@PrajwolRatna) reported
@amrshakya @EAHelp Yes bro facing same problem ok my side as well
- Lennon (@Lennon78236161) reported
@EAHelp my fut isn’t working it says the fut service is currently experiencing high volume of server traffic
- Josh B (@j__anon17) reported
@EAHelp Are EA servers down right now? I don’t see other people saying the servers are down and there haven’t been any announcements that I’m aware of, but can’t connect to the servers..
- Casey 🃏🤠 ( I have a job ) (@CaseyPro) reported
@EAHelp @XboxSupport I still cannot upgrade my fifa 21 to the series x version. Are you ever going to fix this?
- Kyle (@Cubsfan122112) reported
@EAHelp @b3llb0y_gaming are servers down? i can't play madden currently
- FPL LOOKMAN (@heyesnick1) reported
@PreshoJack @Dylan91160079 @EAHelp Im having this issue too, doubt those idiots at ea give a **** tho
- ali ghazali (@alighazali91) reported
@EAHelp my quick recovery not working via phone app or pc.. try search via calender item cannot be find.. quicksell on 11
- One Nut Man (@MannyInDaCounty) reported
@EAHelp @EASPORTS_MUT a brother still banned. fix? maybe?
- liam parker (@leeham90) reported
@EASPORTSFIFA . @EAHelp @EAFIFADirect. . my player recovery is broken . I've got a varane sat there and I'm unable to retrieve him
- . (@__0_e) reported
@EAHelp I have a problem and a lot is suffering from it is the quick sell i called technical support and they said they will fix it, but I don’t know when can you help me? When can you fix it?I accidentally sold a player on December 12th and lost my money and I am very worried .
- Hunter Yrigoyen (@Yung_Pad99) reported
@EAHelp fix the quick sell recovery bug.
- Dave Harvey (@daveharvey74) reported
@EAHelp Update: Finished the install but when I switch to my account it still says trial and doesn't let me play but when I play using her account it's fine. Says PS5 full. Mine says PS5 trial. EA Play is absolutely the culprit. Please fix this so me and others can play the full game.
- Supercard Kieran (@KieranSupercard) reported
@BenLongland @EAHelp No mate still got the issue, I got the support ultra so good/not good to see someone has the same issue
- . (@__0_e) reported
@eahelp Quick Sell Recovery Issue
