AI Travel Planning: The Good, the Bad, and the Spectacularly Wrong (2025)

Imagine arriving at your dream seaside town, quaint and charming, only to discover it doesn't even exist! That's the potential pitfall of relying solely on AI for your holiday planning. While AI can be a powerful tool, blindly trusting its recommendations can lead to disappointment. But, used wisely, it can also unearth hidden gems you never knew existed. Let's dive into how people are using AI to plan their holidays, the successes they've had, and the crucial lessons they've learned.

George Sandeman and Alan Smith's article highlights this very issue. One man found paradise, the other a fictional ferry route.

One such success story involves Alan Smith, a 62-year-old from Kent, who stumbled upon the picturesque town of Castro Urdiales in northern Spain, thanks to a suggestion from ChatGPT. Picture this: the gothic arches of Santa María de la Asunción church dramatically overlooking a stone harbor bustling with fishermen hauling in their daily catch of sardines and anchovies. This historic church, over 700 years old, adds to the town's charm. According to Alan, Castro Urdiales, with its population of around 30,000, was the "highlight" of his family's caravan trip to northern Spain. "It was buzzing, like a smaller version of San Sebastián," he raves, "it had all the pintxos you could want, but it's smaller and has far fewer foreign tourists."

Alan's experience aligns with a recent report from the travel association ABTA, which indicates a growing trend of holidaymakers turning to AI for assistance, from destination suggestions to itinerary planning. The ABTA report states that while only 3% of tourists in Alan's age group (62+) utilize AI for holiday planning, the average across the entire population is 8%. Interestingly, the adoption rate is highest among those aged 25-34, with a significant 18% embracing AI for their travel arrangements.

But here's where it gets controversial... While Alan had a positive experience, he wisely cross-referenced ChatGPT's recommendations with Google to ensure their validity. And this is the part most people miss: He still booked everything himself, hesitant to entrust financial transactions to the AI.

Alan found that ChatGPT saved him time by providing concise information, eliminating the need to sift through numerous travel blogs. "I've been stunned at the results," he admits, but also cautions, "It's not always right though, and can - occasionally - be spectacularly wrong." This sentiment is echoed by others who have ventured into the realm of AI-powered travel planning.

Hannah Read, a 37-year-old from north Wales, encountered a less favorable outcome when planning a trip to Norway with her family. Driven by the desire for a scenic road trip, she inquired about ferry routes from the UK to Norway. ChatGPT confidently suggested a ferry from Newcastle to Bergen. However, upon checking a ferry travel website, Hannah discovered that no such route existed. A travel blog confirmed that the route had been discontinued way back in 2008. "I did feel a bit disappointed when I found out the information on ChatGPT was incorrect, as I'd got quite excited and had started planning the trip in my head," Hannah confessed. Her takeaway? "My advice is don't rely on AI 100%, it's better to still do proper research."

David Harris, 46, took a different approach when planning his family's first trip to New York. Unlike Hannah, he knew his destination. But he utilized AI to optimize his itinerary. He tasked the AI with suggesting attractions and activities that could be easily explored on foot, maximizing their limited four-and-a-half-day stay. "With four of us going we kind of wanted to see everything," David explains, "from Taylor Swift's house to the Ghostbusters museum."

David, familiar with ChatGPT's capabilities for work, trusted its recommendations without verifying opening times or walking directions. This is a bold move, and one that could have easily backfired! While he acknowledged that it took some refinement to get the desired itinerary, he ultimately found the AI-generated list of activities to be quite helpful. He even plans to explore using AI to find cheaper flights for a future Mediterranean holiday. "I think AI tools would help people so much if they understood how to use them and gave it a go," David asserts.

Alistair Berry, a moderator on the UK Travel subreddit, offers a more cautious perspective. He emphasizes the importance of understanding how AI tools work and verifying their recommendations. "Sometimes these chatbots provide really poor advice," he warns. He notes that many Americans, with limited vacation time, rely on AI-generated itineraries that are simply unrealistic. "ChatGPT has convinced them they can see London, Edinburgh and the Cotswolds in just four days and still have a good time. The reality is that they will probably spend most of the time looking out from inside a train."

Alistair further explains that AI chatbots are often programmed to be encouraging and agreeable, potentially leading to unrealistic expectations. "It definitely has a place in travel planning but you should fact-check the suggestions it makes," he advises. "After all, you don't want to be caught out when you're supposed to be having a relaxing time on holiday."

So, where does this leave us? AI offers undeniable potential for streamlining holiday planning, but it's not a magic bullet. It requires a discerning user who understands its limitations and is willing to fact-check its suggestions. It's a powerful assistant, not a replacement for human judgment.

Here's a thought-provoking question: Given the potential for AI to both enhance and derail holiday plans, how much trust are you willing to place in these tools? Have you had any experiences, good or bad, with AI-powered travel planning? Share your thoughts and opinions in the comments below! Do you think the benefits outweigh the risks, or is it better to stick to traditional methods?

AI Travel Planning: The Good, the Bad, and the Spectacularly Wrong (2025)
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